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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nick smedberg

December 4, 2024

5  out of  5
rating by nick smedberg
"Cindy Vlasman and the people who work with her are a delight to interact with. They are prompt when I have questions or concerns about my multiple policies, and are always able to explain things in a way that makes perfect sense. I have had policies with them for years and years, and would not consider switching as it feels like I am working with a member of my own family! Truly amazing, and I highly recommend them to all!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Lynn Hooker

December 3, 2024

5  out of  5
rating by Lynn Hooker
"I have been with Cindy's office since 2003 and have never regretted it – I kept our policies with her even when we moved elsewhere in the state. They're always super helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Robert Chapman

September 23, 2024

5  out of  5
rating by Robert Chapman
"Cindy and team always great with their service. Feel very comfortable with my coverages and feel protected for any eventuality."
We responded:
"Robert, we are happy to help you protect the things that are important to you and your family. Thanks for giving us a great review and for your kind words. We appreciate it!"
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Shelby Duffy

September 10, 2024

5  out of  5
rating by Shelby Duffy
"Cindy is great! We get quick feedback and communication on any of our needs."
We responded:
"Thanks so much for giving us a 5-star review and for your kind words. We are happy to help with your insurance needs. Best of luck as you move into your new home!"
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Kevin Schmidt

September 5, 2024

5  out of  5
rating by Kevin Schmidt
"Cindy and her team are amazing to work with. She takes the time to talk you through all of your options and answers all of your questions. I appreciate her patience as she worked with me as I worked to minimize the expense of having 2 young drivers in the household."
We responded:
"Kevin, I appreciate you taking the time to give us a 5-star review. I agree that having youthful drivers in the household is expensive. I was happy to work with you and explain the discounts State Farm has available. Please let me know if we can assist you with anything else. "
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Brad Stevenson

September 4, 2024

5  out of  5
rating by Brad Stevenson
"Cindy was my insurance agent in Bloomington for over 20 years! She’s great to work with, meets with your kids when they get their permits (gives the kids an outside perspective), and everyone in the office is professional and responsive. I would highly recommend Cindy and State Farm if you’re looking for an agent in town."
We responded:
"Brad I really appreciate your loyalty to State Farm and my office. It was a pleasure to help you and your family with your insurance needs all these years. We were sad to see you move but wish you all the best in Florida. "
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R Wheeler

August 27, 2024

5  out of  5
rating by R Wheeler
"We've been customers of Cindy Vlasman for years and have only been impressed with the service and guidance we've received for our home and auto insurance. Highly recommend!"
We responded:
"We've enjoyed having you as a customer for your home and auto insurance Rachel. Thanks for your kind words! Cindy "
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Danielle Kay Lucas

August 14, 2024

5  out of  5
rating by Danielle Kay Lucas
"Cindy is incredibly prompt and knowledgeable, would recommend her to anyone!"
We responded:
"Thanks so much for your kind words! We love working with clients like you!"
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Tino Oliveri

August 14, 2024

5  out of  5
rating by Tino Oliveri
"I called Cindy to help me with a renters insurance policy for my daughter and she was wonderful to work with. I appreciated her prompt assistance, am looking forward to doing more business with her, and I highly recommend her."
We responded:
"Thanks again for giving us a 5-star review. We were happy to help you secure renter's insurance for your daughter. Let us know if you have any questions or if we can assist you with anything else."
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Sandra Lonsfoote Bate

August 1, 2024

5  out of  5
rating by Sandra Lonsfoote Bate
"Because my daughter moved to another state, I helped her shop for insurance this summer. In the process, I realized that I could achieve a big savings on auto insurance with another company. Since I've been trying to trim back living expenses since COVID, this turned my head. I contacted Cindy and asked her for comparison rates. Her response was kind, helpful, and professional. She compared costs between her product and a competitor's and offered advice on how to best evaluate the two. With professionals like Cindy in the marketplace, we as consumers can rely on their knowledge. Cindy looked at my circumstances and offered good counsel--to meet my goals, not a company's sales goals. I highly recommend Cindy and her agency."
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Andy

February 15, 2024

5  out of  5
rating by Andy
"I have worked with Cindy and Tiffaney for 34 years. They have been with me through most of my life at this point. They are always the real human that answers the phone. They are always the professional and knowledgeable agents that get us whatever we need whenever we need it."
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Amanda S.

November 8, 2023

5  out of  5
rating by Amanda S.
"Friendly, fast, and helpful"
We responded:
"Thanks so much for the great review. We appreciate your business! Please let us know if we can assist you in the future. "
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Tita sama

October 5, 2023

5  out of  5
rating by Tita sama
"I originally established my auto insurance with Cindy Vlasman @ 35 years ago. When I bought a new car, I moved my home insurance in order to take advantage of combined rate savings. Coverage for an auto accident was seamless. Cindy isn't a salesperson--she is an insurance professional, and is thoroughly competent and accommodating to your needs. I've also always found her office assistant personnel to be highly knowledgeable and helpful."
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William Cain

September 28, 2023

5  out of  5
rating by William Cain
"I have been a customer of Cindy's since my undergrad days years ago. Now, I have my home, car, wife's car, and daughter's car bundled with her. Cindy has been there through all of it and helped in some of the situations that come up when you need a caring insurance agent. Amazing service and amazing person!"
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Kate Caras

September 27, 2023

5  out of  5
rating by Kate Caras
"It is a pleasure to work with Cindy Vlasman. She is professional, personable, and knowledgeable, and I recommend her without hesitation. You can’t go wrong with Cindy as your State Farm agent."
We responded:
"Thank you so much for your kind words! We feel very fortunate to work with clients like you. Please let us know if we can assist you with any of your insurance needs. "
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Hesham Alsarhan

August 10, 2023

5  out of  5
rating by Hesham Alsarhan
"Very helpful"
We responded:
"Thanks so much for giving us a 5 Star review. It was a pleasure to meet you and help your son get his car insurance set up. He will do very well at IU. Please let us know if there is anything else we can do to assist you. "
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Mary Ramsey

July 20, 2023

5  out of  5
rating by Mary Ramsey
"Love this place! Cindy and her staff are super helpful and fast to respond to my questions. They give me all the info I need but don't pressure me to buy things. Def recommend."
We responded:
"Thanks so much Mary! I appreciate your kind words. "
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Timothy Slaper

June 22, 2023

5  out of  5
rating by Timothy Slaper
"Quick. Understanding. And always on our side, even if that side doesn't contribute to SF revenue and profits. Cindy thinks and acts for the long-term customer relationship and trust. In the book "Built to Last" Jim Collins shows that visionary companies (that happen to perform best across many financial metrics) attend to customers first, build a culture of innovation and trust internally...and short-term profits come 3rd, or 4th or thereafter. If only Boeing still had that ethical imperative. Great Job Cindy!"
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Ashley Inselman

June 22, 2023

5  out of  5
rating by Ashley Inselman
"Cindy and her team are very responsive to our requests. They have been able to provide us with rates that are lower than competitors and knowledgeable about the best policy to fit our needs. We recommend them highly!"
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Aj Radford

May 28, 2023

5  out of  5
rating by Aj Radford
"Cindy Vlasman is an experienced engaged classic style of agent. She knows you and your family and is always there as you grow and life changes. The best kind of agent. No high pressure sales. Earnest effort to meet your needs. Honesty in pricing."
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Deborah Davis

May 25, 2023

5  out of  5
rating by Deborah Davis
"Cindy has been our State Farm agent for over seven years, and we couldn’t be more pleased with her expertise and service. She is readily available for any questions or concerns, and always responds with informative feedback. If she needs to research further for information, she does so and reports back with the answers promptly. We have a history of multiple insurance policies with State Farm and Cindy’s agency, we have confidence in their professional service, and we look forward to continuing the relationship. Five stars."
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Eric Leeper

April 27, 2023

5  out of  5
rating by Eric Leeper
"A truly terrific agent. Very professional. Swift. Efficient. Use the agency for all our needs."
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Scott Garrett

April 25, 2023

5  out of  5
rating by Scott Garrett
"Cindy and her staff are pleasant and efficient. I have been a long time customer and they have always been helpful in meeting our families insurance needs."
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Shelly Scott-Harmon

April 14, 2023

5  out of  5
rating by Shelly Scott-Harmon
"Cindy is very hands-on and always follows up on matters with us. She's been our agent for home and auto for 17 years, and we have no complaints. She recently met with our brand new teen driver and made sure he understood how our insurance works as well as his responsibility behind the wheel. Cindy is the best!"
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B Rogers

March 29, 2023

5  out of  5
rating by B Rogers
"Cindy is the best State Farm Agent.... I have been with State Farm for 62 years , so I have seen a lot of agents come and go. The office personal are super they are all ways friendly and knowledgeable . I also have State Farm Insurance in another state and the are not close to to what I was used to with Cindy Vlasman's agency.. Buck"