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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia Adkins

September 10, 2025

5  out of  5
rating by Cynthia Adkins
"We’ve had excellent service from Cindy Vlasman, with State Farm Insurance, for the last 20 years. Filing a claim usually comes with a difficult home or vehicle situation, but the process has been handled professionally and efficiently when we needed help. Cindy answered all of our questions and provided excellent advise. We’ve been pleased with the affordability of our insurance, as well as satisfied with the settlements we’ve had to claim. We highly recommend this company and this agent!"
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Marjorie Treff

September 2, 2025

5  out of  5
rating by Marjorie Treff
"I've had my vehicles insured with State Farm for 50 years. Cindy just helped me add my homeowners insurance. She and her staff went above and beyond to get it organized. Communication with her office is consistently clear and helpful. I'm really glad they look after my interests and insurance needs!"
We responded:
"Thank you for your 5-star review! We appreciate your loyalty to State Farm and were happy to help you with your homeowner's insurance. Please let us know if you have any questions or if we can help you in the future."
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Elizabeth Tompkins

August 28, 2025

5  out of  5
rating by Elizabeth Tompkins
"Cindy has been my insurance agent for decades and has always been responsive to my questions and helpful with reccomendations for adjusting coverage as life circumstances change."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Luke Eskigian

August 28, 2025

5  out of  5
rating by Luke Eskigian
"Cindy and team were fantastic to work with. made my experience as easy as possible. highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hoosier Plowboy

August 28, 2025

5  out of  5
rating by Hoosier Plowboy
"I have been a State Farm Insurance customer since 1962 in three different states with auto, home and life coverage. While I have dealt with several agents over the years, Cindy is the absolute best. She has been my agent, as as far as I know, ever since she has been in business. She is always available to answer every question, handle any claim, and advise me on insurance matters. If I could give her six stars, I would; she is the best."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and thank you for your loyalty to State Farm over the years. Your kind words certainly made our day! If you ever have any questions or need assistance, we’re here to help!"
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Alonzo Eggleston

August 27, 2025

5  out of  5
rating by Alonzo Eggleston
"The agent and office staff are always responsive, very friendly and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Mcgregor

July 29, 2025

5  out of  5
rating by Michael Mcgregor
"Cindy has been my insurance agent for more years than I can remember--probably thirty years or so. She services my home, auto, and personal property policies. The service I receive from Cindy and her office associates, whether on the phone or in person at her office, is always excellent: efficient, courteous, and easy. Working with Cindy is a real pleasure, and I cannot imagine using anyone else for my insurance needs. I recommend her and her team unhesitatingly."
We responded:
"Wow! Thanks so much for your kind words and your loyalty to State Farm and my office. I really appreciate it! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
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Todd Kleinke

July 25, 2025

5  out of  5
rating by Todd Kleinke
"Great customer service - friendly and responsive, as well as a reasonable premium rate for my student's renter's insurance. Just renewed. Thanks, Cindy!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your son's renter's insurance. If there is anything else we can do to help, please let us know!"
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Amy Dorsey

July 24, 2025

5  out of  5
rating by Amy Dorsey
"I highly recommend Cindy Vlasman. I live in Memphis and my son is at IU, and we needed renters insurance. With one phone call to Cindy. We got everything set up. It was a very fast process, and she was most helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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T J

July 18, 2025

5  out of  5
rating by T J
"Ive been working with Cindy for years for home and auto. I would recommend you contact Cindy Vlasman for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christopher Anderson

July 16, 2025

5  out of  5
rating by Christopher Anderson
"Cindy Vlasman has been my insurance agent since I moved to Bloomington many years ago. I have worked with her over the years because she makes insurance easy and painless. She is a dedicated professional: time after time, if I have a problem, she has a solution. She is simply delightful to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rick Adams

June 17, 2025

5  out of  5
rating by Rick Adams
"Cindy was fantastic to work with regarding my elderly mom’s insurance needs. She went above and beyond to be accommodating!"
We responded:
"Thank you for your 5-star review! It is a pleasure to work with you and your Mom. Please let us know if we can be of any further assistance."
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Eric Brinkman

June 5, 2025

5  out of  5
rating by Eric Brinkman
"I've had apartment insurance through Cindy for several years now and I just added car insurance as well. Competitive prices and I get all my questions answered by either calling or emailing."
We responded:
"We’re honored by your positive feedback! We were glad to help you with both renters and car insurance. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kurt Zorn

June 4, 2025

5  out of  5
rating by Kurt Zorn
"Cindy has been our insurance agent for many years. She and her staff are a delight to work with. Friendly, knowledgeable, responsive are words that describe the service they provide. We couldn't ask for a better insurance agent!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tammy

June 4, 2025

5  out of  5
rating by Tammy
"Cindy has always been helpful and had a quick response, to any questions or concerns I may have."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nan Brooks

May 23, 2025

5  out of  5
rating by Nan Brooks
"Cindy Vlasman was a terrific agent for me in the 80s and 90s, but I moved away. When we returned to Bloomington after several years’ absence, we immediately called her for insurance coverage and she’s still terrific."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate that you came back to our office after living out of state for several years. That means a lot to us! If you ever have any questions or need assistance, we’re here to help!"
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Tristra Newyear Yeager

May 22, 2025

5  out of  5
rating by Tristra Newyear Yeager
"Always very responsive, helpful, and friendly. Cindy has helped me with home, business, and auto insurance, and has always been a supportive advocate for our needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you thinking of us for your business insurance recently after having home and auto insurance with State Farm for several years. Loyal customers like you make our day! Please let us know if we can be of assistance in the future."
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Sarah Jane Hughes

May 12, 2025

5  out of  5
rating by Sarah Jane Hughes
"Our family have been customers of Cindy Vlasman's since August 1988. Through this long period, Cindy has given us great advice on a regular basis and our three daughters a comprehensive orientation to the duties of drivers as each obtained their license. She also told them how to contact her at any hour of any day if they needed a ride, rather than suffer an accident if they were tired or unprepared to drive for any reason, or stranded anywhere. This was invaluable even if we never needed it. State Farm has insured multiple cars and our home in Bloomington, Indiana over almost 37 years. I slept better every night knowing she is paying attention to our needs as customers. Thanks, Cindy! Sarah Jane Hughes"
We responded:
"Wow! Thank you for reviewing our State Farm office and for your kind words. I enjoy meeting with my new drivers and appreciated your daughters coming in when they got their driver's licenses. We appreciate your loyalty to State Farm and my office and look forward to continuing to support your insurance needs."
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Lisa C

May 9, 2025

5  out of  5
rating by Lisa C
"Very helpful, caring, outstanding service, professional, efficient, extremely knowledgeable on insurance. Best agent in the area!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nicole Nickless

April 22, 2025

5  out of  5
rating by Nicole Nickless
"Cindy has been great to work with. She responds quickly to any questions we have or providing any documents needed. We’ve been with Cindy since approximately 2021 and have not been disappointed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark Carpenter

April 16, 2025

5  out of  5
rating by Mark Carpenter
"I've had very good experiences with this agent. Indeed, what really endeared Cindy Vlasman to us -- and why we kept her when we moved from Bloomington to Indianapolis is because of how responsive she and her office staff are to our requests. Her office really works at making the customer experience as seamless as possible; and when I ask her staff to do something, I know it's going to get done."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dave Baer

April 5, 2025

5  out of  5
rating by Dave Baer
"We love Cindy Vlasman! She patiently gives us quick answers to all of our questions, flexes when our circumstances change, and allows us to make the choices that are most effective for us. We're moving away soon, and we will certainly miss Cindy and Tiffany and the help we receive from their office!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We are going to miss you and wish you the best with your move."
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Terri Greene

April 4, 2025

5  out of  5
rating by Terri Greene
"Cindy Vlasman with State Farm Insurance has been my agent for 30+ years. She and her staff are great! They are courteous, friendly, and quick to respond to my inquiries. Cindy explains policies clearly and works to find the best options for me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, and we appreciate your loyalty. If you ever have any questions or need assistance, we’re here to help!"
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Jeff

March 24, 2025

5  out of  5
rating by Jeff
"I could not be more pleased with Cindy Vlasman and her support of my insurance needs in Bloomington. She is always responsive to my questions, whether this is over the phone, in person or via email, and takes time to ensure that I have the best solutions in place."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
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Cindy Carini

March 14, 2025

5  out of  5
rating by Cindy Carini
"Cindy Vlasman has been our insurance agent for about 12 years. We switched to Cindy's agency from another State Farm agent after experiencing too many agents come and go to pursue other positions after a few months. Cindy's agency has offered us stability and excellent service. We've recommended her to those moving to Bloomington as well as friends who are unhappy with their current agent."
We responded:
"Thank you for your 5-star review! My team and I are happy to be your good neighbor! We appreciate your loyalty to State Farm. Thanks for referring others to our office for insurance. "