Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keiko Kasza

Keiko Kasza

October 14, 2025

5  out of  5
rating by Keiko Kasza
"Cindy was great and the insurance was paid very quickly. The only complaint I have is when a staff ( this isn’t Cindy) will be out of the office for two weeks or so during the period when I’m in the middle of filing a claim, I would like to be notified and letting me know the name and the phone number of another staff who would take over the case."
We responded:
"We’re honored by your positive feedback! I will forward your comments to our claims office to make them aware of the situation for future claim handling. Hopefully yours was an isolated incident. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Lyn Stecker

Lyn Stecker

October 7, 2025

5  out of  5
rating by Lyn Stecker
"Cindy Vlasman's State Farm Insurance agency has carried my auto, home and now renter's insurance since the 1980s. I've been one hundred percent satisfied with the personal and genuinely caring customer service that I have experienced through all these years."
We responded:
"We appreciate your review! We are thankful for your loyalty throughout the years and are glad we were able to help with home, auto, and renter's insurance. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Julio Alonso

Julio Alonso

October 6, 2025

5  out of  5
rating by Julio Alonso
"I have had fantastic service from Cindy Vlasman for over 30 years now - home and auto. I can always count on a friendly face and help with whatever I need!"
We responded:
"We’re thankful for your feedback and for your loyalty to State Farm and our office. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Malinda Aston

Malinda Aston

September 22, 2025

5  out of  5
rating by Malinda Aston
"We have been with Cindy at State Farm for decades and am very happy with the service we've had. They were quickly responsive to claims. The staff is easy to reach over email for the non-emergency questions we have had. They are a good pick!"
We responded:
"Thank you for taking the time to share your thoughts! We appreciate your loyalty to State Farm and are glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Diana Embry

Diana Embry

September 16, 2025

5  out of  5
rating by Diana Embry
"We have always gotten quick, knowledgeable, and friendly service for 18 years."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Cynthia Adkins

Cynthia Adkins

September 10, 2025

5  out of  5
rating by Cynthia Adkins
"We’ve had excellent service from Cindy Vlasman, with State Farm Insurance, for the last 20 years. Filing a claim usually comes with a difficult home or vehicle situation, but the process has been handled professionally and efficiently when we needed help. Cindy answered all of our questions and provided excellent advise. We’ve been pleased with the affordability of our insurance, as well as satisfied with the settlements we’ve had to claim. We highly recommend this company and this agent!"
We responded:
"We appreciate your review and your kind words. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Marjorie Treff

Marjorie Treff

September 2, 2025

5  out of  5
rating by Marjorie Treff
"I've had my vehicles insured with State Farm for 50 years. Cindy just helped me add my homeowners insurance. She and her staff went above and beyond to get it organized. Communication with her office is consistently clear and helpful. I'm really glad they look after my interests and insurance needs!"
We responded:
"Thank you for your 5-star review! We appreciate your loyalty to State Farm and were happy to help you with your homeowner's insurance. Please let us know if you have any questions or if we can help you in the future."
Profile photo of Elizabeth Tompkins

Elizabeth Tompkins

August 28, 2025

5  out of  5
rating by Elizabeth Tompkins
"Cindy has been my insurance agent for decades and has always been responsive to my questions and helpful with reccomendations for adjusting coverage as life circumstances change."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Luke Eskigian

Luke Eskigian

August 28, 2025

5  out of  5
rating by Luke Eskigian
"Cindy and team were fantastic to work with. made my experience as easy as possible. highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Hoosier Plowboy

Hoosier Plowboy

August 28, 2025

5  out of  5
rating by Hoosier Plowboy
"I have been a State Farm Insurance customer since 1962 in three different states with auto, home and life coverage. While I have dealt with several agents over the years, Cindy is the absolute best. She has been my agent, as as far as I know, ever since she has been in business. She is always available to answer every question, handle any claim, and advise me on insurance matters. If I could give her six stars, I would; she is the best."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and thank you for your loyalty to State Farm over the years. Your kind words certainly made our day! If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Alonzo Eggleston

Alonzo Eggleston

August 27, 2025

5  out of  5
rating by Alonzo Eggleston
"The agent and office staff are always responsive, very friendly and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Michael Mcgregor

Michael Mcgregor

July 29, 2025

5  out of  5
rating by Michael Mcgregor
"Cindy has been my insurance agent for more years than I can remember--probably thirty years or so. She services my home, auto, and personal property policies. The service I receive from Cindy and her office associates, whether on the phone or in person at her office, is always excellent: efficient, courteous, and easy. Working with Cindy is a real pleasure, and I cannot imagine using anyone else for my insurance needs. I recommend her and her team unhesitatingly."
We responded:
"Wow! Thanks so much for your kind words and your loyalty to State Farm and my office. I really appreciate it! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Todd Kleinke

Todd Kleinke

July 25, 2025

5  out of  5
rating by Todd Kleinke
"Great customer service - friendly and responsive, as well as a reasonable premium rate for my student's renter's insurance. Just renewed. Thanks, Cindy!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your son's renter's insurance. If there is anything else we can do to help, please let us know!"
Profile photo of Amy Dorsey

Amy Dorsey

July 24, 2025

5  out of  5
rating by Amy Dorsey
"I highly recommend Cindy Vlasman. I live in Memphis and my son is at IU, and we needed renters insurance. With one phone call to Cindy. We got everything set up. It was a very fast process, and she was most helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of T J

T J

July 18, 2025

5  out of  5
rating by T J
"Ive been working with Cindy for years for home and auto. I would recommend you contact Cindy Vlasman for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Christopher Anderson

Christopher Anderson

July 16, 2025

5  out of  5
rating by Christopher Anderson
"Cindy Vlasman has been my insurance agent since I moved to Bloomington many years ago. I have worked with her over the years because she makes insurance easy and painless. She is a dedicated professional: time after time, if I have a problem, she has a solution. She is simply delightful to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Rick Adams

Rick Adams

June 17, 2025

5  out of  5
rating by Rick Adams
"Cindy was fantastic to work with regarding my elderly mom’s insurance needs. She went above and beyond to be accommodating!"
We responded:
"Thank you for your 5-star review! It is a pleasure to work with you and your Mom. Please let us know if we can be of any further assistance."
Profile photo of Eric Brinkman

Eric Brinkman

June 5, 2025

5  out of  5
rating by Eric Brinkman
"I've had apartment insurance through Cindy for several years now and I just added car insurance as well. Competitive prices and I get all my questions answered by either calling or emailing."
We responded:
"We’re honored by your positive feedback! We were glad to help you with both renters and car insurance. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kurt Zorn

Kurt Zorn

June 4, 2025

5  out of  5
rating by Kurt Zorn
"Cindy has been our insurance agent for many years. She and her staff are a delight to work with. Friendly, knowledgeable, responsive are words that describe the service they provide. We couldn't ask for a better insurance agent!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tammy

Tammy

June 4, 2025

5  out of  5
rating by Tammy
"Cindy has always been helpful and had a quick response, to any questions or concerns I may have."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Nan Brooks

Nan Brooks

May 23, 2025

5  out of  5
rating by Nan Brooks
"Cindy Vlasman was a terrific agent for me in the 80s and 90s, but I moved away. When we returned to Bloomington after several years’ absence, we immediately called her for insurance coverage and she’s still terrific."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate that you came back to our office after living out of state for several years. That means a lot to us! If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tristra Newyear Yeager

Tristra Newyear Yeager

May 22, 2025

5  out of  5
rating by Tristra Newyear Yeager
"Always very responsive, helpful, and friendly. Cindy has helped me with home, business, and auto insurance, and has always been a supportive advocate for our needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you thinking of us for your business insurance recently after having home and auto insurance with State Farm for several years. Loyal customers like you make our day! Please let us know if we can be of assistance in the future."
Profile photo of Sarah Jane Hughes

Sarah Jane Hughes

May 12, 2025

5  out of  5
rating by Sarah Jane Hughes
"Our family have been customers of Cindy Vlasman's since August 1988. Through this long period, Cindy has given us great advice on a regular basis and our three daughters a comprehensive orientation to the duties of drivers as each obtained their license. She also told them how to contact her at any hour of any day if they needed a ride, rather than suffer an accident if they were tired or unprepared to drive for any reason, or stranded anywhere. This was invaluable even if we never needed it. State Farm has insured multiple cars and our home in Bloomington, Indiana over almost 37 years. I slept better every night knowing she is paying attention to our needs as customers. Thanks, Cindy! Sarah Jane Hughes"
We responded:
"Wow! Thank you for reviewing our State Farm office and for your kind words. I enjoy meeting with my new drivers and appreciated your daughters coming in when they got their driver's licenses. We appreciate your loyalty to State Farm and my office and look forward to continuing to support your insurance needs."
Profile photo of Lisa C

Lisa C

May 9, 2025

5  out of  5
rating by Lisa C
"Very helpful, caring, outstanding service, professional, efficient, extremely knowledgeable on insurance. Best agent in the area!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Nicole Nickless

Nicole Nickless

April 22, 2025

5  out of  5
rating by Nicole Nickless
"Cindy has been great to work with. She responds quickly to any questions we have or providing any documents needed. We’ve been with Cindy since approximately 2021 and have not been disappointed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"